Delivery & Returns

Delivery

Get it Free & Fast on all orders

We aim to despatch all orders within 48hrs*

UK Standard Delivery DELIVERED USING DPD (Or Royal Mail 1st Class for small accessories, excluding the Waterstop Eco†) and get it delivered within 3 working days^ Over busy periods, we may choose to dispatch your order with a different courier to allow for a quicker delivery.

Free

 

*We work office hours at lowa.co.uk, so any orders received on the Friday through to Monday morning will be despatched on the Monday or Tuesday.

^UK mainland only. Delivery to Northern Ireland will take longer than 3 days.

†Any orders including Waterstop Eco are despatched using DPD

Returns

Tried them on at home and not the right fit or colour? No problem! Return for FREE for a full refund.

Check out our Returns Policy for more details.

To return your boots to us:

Find your nearest DPD Pickup shop
Send Back to Our Head Office

Please note, this free returns label is for footwear only, and does not apply to our Accessories range.