Shipping policy

CHOOSE A DELIVERY OPTION THAT SUITS YOUR NEEDS

Orders placed 21st-26th December will be despatched 27/28th December.

WE AIM TO DESPATCH ALL ORDERS WITHIN 48HRS OF RECEIPT (EXCLUDING WEEKENDS AND BANK HOLIDAYS)...


DPD DELIVERY SERVICE

We aim to deliver to you the day after dispatch, and DPD will be in contact throughout. DPD will attempt delivery and if you are not present, you'll receive communication from DPD informing you of your options - re-delivery, an alternative address, or from your nearest DPD Pickup Shop.

Please note that we work office hours at lowa.co.uk so orders received on Friday evening through to Monday morning will be despatched on the Monday or Tuesday.

You will receive full tracking of your delivery; from despatch right through to when it's at your front door.  

Any orders containing Waterstop Pro will be despatched using this service. 

 

Track DPD Delivery
 

DPD PICKUP SHOP

A DPD Pickup Shop is a network of partnered local businesses offering convenient package drop-off or delivery near your home or work. The network is represented by a broad array of locations; including newsagents, grocers and local shops.

Life isn't meant to be lived waiting for packages. Send yours to a DPD Pickup Shop location and collect when it suits your schedule. You'll know that your package is secure and, with locations open during weekend and evening hours, you won't have to rush. Locations are hand-selected based on reliability, locale and ease of experience.

We aim to deliver to your selected location the day after dispatch. Some exceptions apply for outlying areas (Scottish Highlands, Northern Ireland, Outer Hebrides, Orkney Islands and Channel Islands). Proof of identity will be required to collect your order.

DPD will contact you when your order has been shipped. If you would like to collect it from a Pickup Shop, then they will give you the option to do so at this point.

Find your nearest DPD Pickup Shop